These Studio Policies & Terms of Agreement outline the expectations, rights, and responsibilities of both ProTalent Hub and its Clients (students and/or parents). By enrolling in ProTalent Hub’s vocal or piano programs, the Client agrees to comply with all guidelines below. These policies ensure a structured, respectful, and safe environment for all participants.

Part 1 — Studio Policies

1. General Terms of Service

By enrolling in ProTalent Hub’s programs, the Client agrees to abide by all Studio Policies outlined herein. The Studio reserves the right to update these policies with written notice. Continued participation constitutes acceptance of any updates.

• 2. Payment Policy

All payments must be made in advance of scheduled sessions.

Invoices will state due dates; late payments may result in cancellation of scheduled lessons.

A $35 late fee may apply.

Auto-payments are processed every 4 weeks or monthly until a cancellation request is received.

Payments not received at least 48 hours before the lesson may result in removal from the schedule.

Outstanding balances must be cleared before resuming lessons.

A one-time, non-refundable $49 registration fee applies to all new students.

A valid credit card must be saved on file at least 48 hours prior to the first lesson.

• 3. Cancellation, Rescheduling & Attendance Policy

• Missed Group Classes: Missed group classes are non-refundable, non-transferable, and cannot be rescheduled or made up.

• Private Lessons Rescheduling & Pauses:

  • One reschedule allowed every two months with at least 48 hours’ notice.

  • Make-ups are at the teacher’s discretion, based on availability, and must be used within 60 days.

  • One-time pause of up to 30 days allowed per 4-month period.

  Late Cancellations:

  • Less than 48 hours' notice = full fee charged.

  Studio Cancellations:

  • If the Studio cancels a lesson, a make-up credit or refund will be offered.

3a. Grace Period

Up to 15 minutes grace period for late arrivals; the lesson will end at the originally scheduled time.

3b. Late Arrival

Lessons will proceed for the remaining time; no extensions. Full fee applies.

3c. Chronic Lateness

Repeated lateness may result in suspension or termination of enrollment, at ProTalent Hub’s discretion.

4. Waiver & Release of Liability

The Client assumes all risks associated with participation. ProTalent Hub is not liable for injuries or damages occurring on Studio premises.

5. Health & Safety Policy

5a. Health Disclosure:

Clients must inform the Studio of any health conditions affecting participation. Failure to disclose may result in termination without refund.

5b. Compliance with Health Guidelines:

Clients must follow all applicable health and safety regulations.

6. Medical Consent

In a medical emergency, ProTalent Hub staff may seek emergency treatment on the Client’s behalf. The Client accepts financial responsibility for such care.

7. Respect, Conduct & Studio Property

7a. Respect for Property:

Clients are liable for damage to Studio property.

7b. Behavior:

Disruptive or inappropriate behavior may result in immediate dismissal without refund.

Part 2 — Terms & Conditions of Enrollment

8. Recording & Media Policy

8a. Safety Recordings:

ProTalent Hub may use video and audio recordings of lessons for safety, security, quality assurance, and internal training purposes. These recordings are strictly for internal use, handled in accordance with our Privacy Policy, and are accessible only to authorized personnel.

Recordings will not be shared with third parties unless required by law or necessary to protect the Studio’s legitimate business interests

8b. Event Recordings:

Recital and event recordings may be used for promotional purposes. Prior notice will be given.

9. Privacy Policy

ProTalent Hub collects and uses personal information for scheduling, communication, account management, and business operations.

We do not share personal information with third parties, except when required by law or necessary to protect the Studio’s legitimate business interests.

10. Indemnification

The Client agrees to indemnify and hold harmless ProTalent Hub, its staff, and contractors against any claims arising from participation in Studio activities.

11. Force Majeure

The Studio is not liable for cancellations or inability to perform services due to events beyond its control (e.g., natural disasters, pandemics).

12. Termination of Enrollment

ProTalent Hub reserves the right to terminate a student’s enrollment at any time, with or without cause. In such cases, any unused prepaid sessions will be refunded in accordance with the Studio’s cancellation policies.

The Studio also reserves the right to terminate this Agreement in the event of the Studio’s closure, without any further obligations except refunding all prepaid balances to the Client.

Clients may terminate enrollment with 30 days’ written notice, subject to the Studio’s cancellation and refund policies.

13. Dispute Resolution

Parties agree to resolve disputes through good faith negotiations, followed by mediation if necessary.

14. Governing Law

This Agreement is governed by the laws of the State of New York.

15. Entire Agreement

This document constitutes the full agreement between ProTalent Hub and the Client. It supersedes all prior agreements.

16. Amendments

This Agreement may be updated with mutual written consent or by Client’s acknowledgment via Studio platforms. Continued participation equals acceptance of amendments.

17. Minors

If the student is under 18, a parent or guardian must sign this Agreement and accept its terms.

18. Client Responsibilities

Clients must provide accurate contact information and ensure readiness for participation in lessons.

19. Client Property

ProTalent Hub is not responsible for loss or damage to personal belongings on Studio premises.

20. Testimonials & Reviews

Clients agree to the use of their reviews or testimonials for marketing purposes, with or without attribution.

21. Substitution of Instructors

ProTalent Hub may assign a substitute instructor if the primary teacher is unavailable. Notice will be provided when possible.

22. No Guarantee of Results

ProTalent Hub does not guarantee specific outcomes. Progress depends on individual effort.

23. Miscellaneous Provisions

23a. Headings: For convenience only; do not affect interpretation.

23b. Counterparts: This Agreement may be executed in counterparts.

24. Duration of Agreement

This Agreement remains in effect throughout the Client’s enrollment. Renewal is subject to mutual agreement.

Final Acknowledgment

By enrolling and making payment, the Client confirms understanding and acceptance of all Studio Policies & Terms of Agreement.